Empowering your inner well-being with Sumday
Overview
Sumday is a mental health support application that allows users to track their moods, receive personalized self-care suggestions, and connect with professionals for assistance.
Timeline
May 2023 - Aug 2023
Team
Sole Product Designer
My Role
UI & UX Design
UX Research
Project Management
Problem
The Mental State of the World Report is an annual publication of the Global Mind Project that provides a view of the evolving mental well-being of the global Internet-enabled population. According to the report of 2021, 28% of Canada’s respondents were distressed or struggling with their mental health. A significant number of individuals struggle to effectively manage their emotions.
Target User
Individuals who want to maintain good mental health and prevent the onset of mental health issues.
Design Process
Empathize
User Research
To initiate the design process, I organised a user experience workshop with the target user group to gain insight into their specific needs and preferences.
Insights from the workshop:
Pain points
Unsure about seeking help.
Confused about available resources.
Lack of confidence.
Low motivation.
Gains
Want professional assistance.
Clear guidance to seek help.
Valuable advice.
Support and encouragement from loved ones.
Open to suggestions.
Motivating Thoughts and Feelings:
Excited about personal growth.
Encouraged to check in regularly.
Interested in rewards for achievements.
Willing to change the perception that mental health issues are stigmatized.
Define
UX Theme
After conducting an Empathy Map workshop, I crafted the UX theme that served as our project's guiding vision. The purpose of this theme was to provide a clear and cohesive direction for our user experience design efforts, ensuring alignment with project objectives and user needs.
Persona
Persona is a fictional, yet realistic, description of the target user. I created a persona to identify user’s behavioral patterns, pain points and potential challenges when using the website to reach their goals.
User Journey
I crafted a user journey map to understand and visualize the steps involved for existing users of Sumday. The map serves as a guide to align the efforts in creating a supportive and effective platform that promotes mental well-being and empowers users in their well-being journey.
Ideate
Moodboard
A moodboard is a visual collage that captures the desired look, feel, and emotional tone of a design project. I curated a moodboard to serve as a creative touchstone, guiding design choices and ensuring a cohesive and emotionally resonant user experience.
Information Architecture
A site map for an app serves as a structural outline of its various screens, functionalities, and navigation paths. It provides a clear visualization of the app's organization. Sumday’s site map was instrumental in creating an efficient and user-friendly mobile experience.
Wireframe
I created wireframes to provide a clear visual structure, ensuring a user-friendly layout for the final design, and promoting a seamless and intuitive user experience.
Prototype
Key Functions
Record Mood
Users can easily record and track their moods on a regular basis.
Personalized Self-Care Suggestions
User can receive personalized self-care suggestions tailored to their needs.
Reward System
To encourage daily user engagement, I implemented a daily reward feature to incentivizes users to interact with the app regularly by offering rewards, including points, badges, or virtual items.
Insightful Mood Analysis
Provide users with valuable insights into their mood patterns and trends over time. Through data analysis and visualization, users can gain a better understanding of their emotional well-being and identify potential triggers or patterns.
What Did I Learn
Through my work on Sumday, I gained a deeper appreciation for the importance of inclusivity in mental health solutions. I learned that designing with inclusivity in mind is not only about accommodating various user needs but also about creating an environment where every user, regardless of their background or unique challenges, feels understood and supported in their mental well-being journey. This insight underscores my commitment to designing mental health platforms that prioritize inclusivity, ensuring that everyone can access the help and resources they need.